Five Ounce White Ceramic Cappuccino Coffee Cup
€54.99
Five Ounce White Ceramic Cappuccino Coffee Cup is designed for coffee, tea, water, or other everyday beverages depending on its size and form. Its ceramic construction provides a practical profile for routine drink service.
The piece can be used on its own or coordinated with other cups, mugs, saucers, and beverage-serving items. Clean gently using a method appropriate to the material and handle the piece carefully during use and storage.
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Shipping Policy
1. Shipping Coverage
This Shipping Policy applies to orders placed through jaskemir.com and fulfilled by JASKEMIR, LLC. We provide worldwide shipping, including delivery to the United States, Europe, and other international destinations supported by our logistics network.
Delivery availability may depend on carrier coverage, destination accessibility, local transportation conditions, customs procedures, and applicable legal or logistical restrictions. Remote, rural, island, or difficult-to-access locations may require additional transit time.
Customers are responsible for providing a complete and accurate delivery address when ordering. The shipping information should include the recipient’s full name, street address, apartment or unit number where applicable, city, state or province, postal code, country, and a valid contact telephone number.
2. Order Processing Time
Orders are normally processed within 1–4 business days after payment has been successfully confirmed. Business days exclude weekends and public holidays.
Processing includes payment verification, order review, preparation of the products, protective packaging of tableware, and transfer of the parcel to the applicable logistics provider. Processing time is separate from shipping or transit time.
During unusually busy periods, public holidays, carrier disruptions, severe weather, or other circumstances outside our reasonable control, additional processing time may occasionally be required. Customers may contact us at [email protected] if they require assistance with an order.
3. Shipping Rates and Free Shipping Thresholds
Shipping charges are determined by the delivery destination and applicable order value. Our standard shipping structure is:
United States: Shipping fee €5.99. Free shipping is available for qualifying orders of €109.00 or more.
Europe: Shipping fee €8.99. Free shipping is available for qualifying orders of €149.00 or more.
Other International Regions: Shipping fee €16.99.
The applicable shipping charge is calculated according to the destination and displayed during checkout before payment is completed. Free-shipping thresholds are generally calculated using the qualifying merchandise subtotal after applicable discounts and before customs duties or other third-party charges.
4. Estimated Shipping Time
Estimated transit times begin after an order has completed processing and has been transferred to the shipping carrier. Our normal estimated shipping times are:
United States: approximately 7–14 business days.
Europe: approximately 8–16 business days.
Other International Regions: approximately 10–20 business days.
These timeframes are estimates rather than guaranteed delivery dates. Actual delivery times may vary because of carrier routing, customs processing, weather conditions, peak shipping periods, public holidays, transportation disruptions, local delivery conditions, or other circumstances outside the reasonable control of JASKEMIR, LLC.
5. Logistics Providers and Delivery Partners
JASKEMIR, LLC works with third-party logistics providers, postal networks, and commercial carriers to transport customer orders. The carrier selected for an order may vary according to the destination, parcel size and weight, shipping route, service availability, and local delivery network.
International parcels may travel through more than one logistics provider and may be transferred to a regional postal service or local courier for final delivery.
Because delivery operations are performed by independent logistics providers, carrier schedules, routing decisions, customs procedures, and local delivery operations may affect the final delivery date.
6. Order Tracking and Logistics Updates
After an order has shipped and the carrier has generated tracking information, customers can track their order through our Order Tracking page.
Tracking information normally begins updating within 48–72 hours after the parcel has been transferred to the logistics provider. A tracking number may be generated before the carrier completes its first physical scan, so temporary periods without tracking movement are normal immediately after shipment.
International tracking may occasionally display fewer updates while a parcel is moving between logistics facilities, countries, customs authorities, or local delivery networks. This does not necessarily mean the parcel has stopped moving.
If tracking information has remained unchanged for an unusually extended period, customers may contact us at [email protected] with their order details so that we can review the available shipping information.
7. Delivery, Signature and Customer Responsibility
Customers are responsible for ensuring that the delivery information entered during checkout is complete and accurate. JASKEMIR, LLC cannot guarantee successful delivery where an incorrect, incomplete, outdated, or inaccessible address has been supplied.
Depending on the carrier, destination, parcel value, or local delivery requirements, a shipment may require a recipient signature or another form of delivery confirmation. Customers should ensure that someone is available to receive the parcel when required.
If a delivery attempt is unsuccessful, the carrier may attempt redelivery, hold the parcel at a local collection point, or return the shipment according to its procedures. Customers should monitor tracking updates and follow instructions provided by the local carrier.
If tracking confirms delivery but the parcel cannot immediately be located, customers should check with household members, building reception, neighbors, designated safe locations, and the local delivery carrier.
8. Customs Duties, Import Taxes and International Charges
Orders delivered within the United States are shipped without import customs duties charged to the customer. Customers receiving orders in the United States are not required to pay additional import duties for delivery under our shipping arrangements.
For destinations outside the United States, customs duties, import taxes, VAT, brokerage charges, handling fees, or other charges may be imposed by the destination country’s government, customs authority, carrier, or local regulatory authority.
Any such charges imposed on international shipments outside the United States are the responsibility of the customer. These costs are not included in product prices or standard shipping fees unless expressly stated during checkout.
JASKEMIR, LLC does not determine customs duties or taxes imposed by foreign authorities. Customers may contact the relevant customs or tax authority in their destination country if they require information about possible import charges before placing an order.
9. Damaged, Missing or Incorrect Parcels
Customers should inspect the parcel and tableware as soon as reasonably possible after delivery. If an order arrives damaged, contains chipped or broken products, has missing items, or contains an incorrect item, please contact us at [email protected] within 48 hours of delivery.
To assist with the investigation, customers may be asked to provide the order number, a description of the issue, photographs of the product, photographs of the outer and protective packaging, the shipping label, and any visible damage.
Customers should retain the original packaging and affected products until the matter has been reviewed. Depending on the circumstances, JASKEMIR, LLC may work with the customer and the relevant logistics provider to investigate the shipment and determine an appropriate resolution.
If the outer parcel appears damaged when delivered, customers should photograph or otherwise document the condition of the packaging before opening it whenever reasonably possible.
10. Delays, Undeliverable Parcels and Shipping Support
Delivery estimates may be affected by circumstances outside the reasonable control of JASKEMIR, LLC, including severe weather, transportation disruption, customs inspection, carrier congestion, public holidays, regional emergencies, labor disruption, inaccurate address information, local delivery restrictions, or other logistical events.
If a parcel is returned to the sender because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, failure to collect the parcel, refusal of delivery, or other circumstances attributable to the recipient, additional shipping costs may apply if reshipment is requested.
If tracking shows an unusual delay or a parcel appears to have been lost in transit, customers should contact us at [email protected]. We will review the available tracking information and, when appropriate, communicate with the logistics provider to investigate the shipment.
Customers can monitor shipment progress at Order Tracking page. For additional shipping questions or assistance with an order, please contact JASKEMIR, LLC at [email protected], call us at +1(717)761-1238, or write to us at 4 Lemoyne Dr, Ste 103, Lemoyne, PA 17043, US.
Refund and Returns Policy
1. Return Eligibility and Return Period
This Refund and Returns Policy applies to eligible products purchased through jaskemir.com and fulfilled by JASKEMIR, LLC. Customers may request a return within 30 days from the date the order is delivered.
To qualify for a standard return, tableware must remain unused, unwashed, undamaged, and in a condition suitable for resale. Original packaging, protective materials, accessories, inserts, and any other components supplied with the product should be retained and returned with the item.
Customers may carefully inspect the appearance, dimensions, color, glaze, finish, and general condition of a product after delivery. Products that have been used for food or beverages, washed by hand, placed in a dishwasher, stained, scratched, chipped, cracked, altered, or otherwise changed from their original condition may not qualify for a standard return.
The 30-day return period begins on the confirmed delivery date shown by the applicable shipping carrier or logistics provider.
2. Product Return Conditions
Customers should review product descriptions, dimensions, materials, colors, care information, and other relevant details before placing an order.
Returned tableware must be complete and should include all components originally supplied with the product. Products displaying food residue, beverage marks, utensil marks, water staining from washing, chips, cracks, scratches, or other evidence of actual use may not qualify for a standard return.
Minor variations in color, glaze tone, surface character, or appearance may occur in certain ceramic and tableware products. Customers may inspect these characteristics after delivery, but the product should not be used or washed while a return decision is being made.
Damage resulting from accidental impact, improper handling, misuse, unsuitable care, unauthorized modification, or use inconsistent with the product’s intended purpose is not considered a manufacturing or fulfillment defect.
3. How to Request a Return
Before returning any product, customers must contact us at [email protected] to request return assistance. Products should not be sent to an address until return instructions have been provided.
When requesting a return, please provide the order number, name associated with the order, email address used during checkout, product being returned, and reason for the return. Photographs or additional information may be requested when necessary to confirm the product’s condition.
After the request has been reviewed, we will provide the applicable return instructions. Products should be securely repacked using suitable protective materials to reduce the risk of chips, cracks, breakage, or other damage during return transportation.
Customers are encouraged to use a trackable return shipping service and retain the shipping receipt and tracking information until the return and refund process has been completed.
4. Damaged, Defective, Missing or Incorrect Items
Customers should inspect their order promptly after delivery. If a tableware item arrives chipped, cracked, broken, defective, missing, or different from the product ordered, please contact us at [email protected] within 48 hours of delivery.
To help us review the issue, customers may be asked to provide the order number, photographs of the affected product, photographs of the outer and protective packaging, the shipping label, a description of the problem, and other information reasonably required to evaluate the claim.
Please retain the affected product, packaging, accessories, and shipping materials until the matter has been reviewed. These materials may be required when verifying damage or investigating the shipment with the relevant logistics provider.
If we confirm that a product was damaged, defective, missing, or incorrectly supplied because of an order or fulfillment error, an appropriate resolution may include replacement, refund, or another reasonable corrective action.
5. Return Shipping Costs
For standard returns requested because the customer changed their mind, ordered the wrong item, selected an unsuitable size or style, or no longer wants the product, the customer is generally responsible for return shipping costs.
Customers should review product descriptions, measurements, materials, colors, care information, and other relevant details before completing an order.
If we confirm that a return is necessary because the product arrived damaged, defective, incorrectly supplied, or was otherwise affected by an error attributable to JASKEMIR, LLC, reasonable return shipping costs may be covered or return arrangements may be provided by us.
Original shipping charges are generally not refundable for standard change-of-mind returns unless required by applicable law or unless the original shipment was affected by an error for which we are responsible.
6. Return Inspection and Refund Approval
After a returned product is received, it will be inspected to confirm that it corresponds with the approved return request and satisfies the applicable return conditions described in this policy.
Inspection may include the product’s surface condition, glaze, edges, packaging, supplied components, evidence of washing or use, return tracking information, order records, photographs, and prior communication associated with the return request.
A refund may be reduced or declined if the product has been used, washed, chipped, cracked, scratched, stained, damaged after delivery, returned with significant components missing, or otherwise fails to meet the return conditions stated in this policy.
If the return is approved, the customer will receive confirmation and the refund will be initiated to the original payment method.
7. Refund Method and Processing Time
Approved refunds are returned to the original payment method used to place the order. Refunds will not normally be redirected to another card, bank account, digital wallet, or alternative payment method.
After a refund has been approved, JASKEMIR, LLC will process the refund within 7 business days. Refund transactions may be handled through the same payment provider used for the original purchase, including Stripe or PayPal.
Once the refund has been submitted, the customer’s bank, card issuer, PayPal account, or other payment provider may require additional processing time before the amount appears in the customer’s account.
If the original payment involved currency conversion, the final refunded amount may be affected by exchange-rate changes or fees applied by the customer’s financial institution. Such third-party currency differences are outside the control of JASKEMIR, LLC.
8. Payment Disputes, Chargebacks and Return Records
If a customer has a question concerning a return, refund, payment, or order, we encourage the customer to contact us at [email protected] before initiating a payment dispute or chargeback so that we have an opportunity to review and address the issue directly.
For payment disputes, fraud reviews, and chargeback inquiries, JASKEMIR, LLC may retain relevant transaction and order records, including order confirmations, customer communications, shipping information, carrier tracking records, delivery confirmation, return requests, return tracking, inspection results, refund records, and payment processor transaction references.
Where reasonably necessary, relevant records may be provided to payment service providers such as Stripe or PayPal, card networks, financial institutions, or other authorized parties for the purpose of reviewing or responding to a legitimate payment dispute.
Submitting a payment dispute does not automatically replace the return requirements described in this policy. Where appropriate and permitted, customers should follow the return procedure so that product condition, shipment history, and refund status can be properly documented.
For questions about returns, damaged items, refunds, or payment-related matters, please contact JASKEMIR, LLC at [email protected], call +1(717)761-1238, or write to us at 4 Lemoyne Dr, Ste 103, Lemoyne, PA 17043, US.
Pieces Made to
Live Together
Build a table that feels considered without feeling overly formal. Our collection is selected around simple forms, balanced proportions, and pieces that can be mixed naturally across everyday meals.
Pair different shapes and finishes to create a setting that feels personal, relaxed, and easy to return to day after day.
EXPLORE THE COLLECTION
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